Health & Safety

Security Contact Info

Emergencies Call 911

Mall security (non-emergency): (850) 243-0007

To Request a County Deputy or File a Report (non-emergency): (850) 651-7400

At Santa Rosa Mall, the health and safety of everyone is our top concern. The following code of conduct is intended to help promote a healthy and safe environment. Individuals who do not follow the Santa Rosa Mall code of conduct below may be asked to leave. It is our goal to provide a healthy, safe, inclusive environment.

  • Face coverings are required in all indoor common areas.
  • Wear appropriate clothing. Hoodies are acceptable.
  • Disruptive behavior is prohibited.
  • No weapons.
  • Possession of open alcoholic beverages, except in designated areas, is prohibited.
  • No solicitation.
  • No pets (except service animals).
  • Engaging in non-commercial expressive activity, not sponsored by the mall, is prohibited.
  • Smoking, except in designated areas, is prohibited.
  • No loitering.
  • No photographs or video recordings of any kind for commercial use. Video is acceptable for non-commercial and non-disruptive purposes.
  • Use of transmitters, radar, lasers, beacons, cellular triangulation, GPS, Wi-Fi, Bluetooth, magnetic or barometric technologies, or geographic information systems of any kind to capture geographic location or spatial data for commercial use is prohibited.