Mall Office Hours:
Monday – Friday: 9 am – 5 pm
Saturday and Sunday: Closed
The Mall is closed for Easter and Christmas

Lost and Found:
Did you lose an item while shopping at Santa Rosa Mall? If so, please contact Mall Security at (850) 240-3581 to see if it was found. You can also submit a lost and found item online here.

Wheelchairs are available at the Mall Office, and are available on first come, first serve during Mall Office Hours. After Mall Office hours, please contact Security at (850) 240-3581. Electric wheelchairs are available for $5.00 with a valid driver’s license. Push wheelchairs are complimentary with a valid driver’s license.

Stroller vending machines are located at the Food Court entrance and the Main entrance. Strollers at $5 each. The vending machines will refund 50 cents upon the return of the stroller.

Family Night:
Kids, 12 years and under, can ride the Carousel FREE every Tuesday evening from 5 – 9 pm. Based on first come, first serve. Kids MUST be accompanied by an adult in order to ride the carousel

Family Entertainment:

Game Time

Kiddie Rides

Soft Play Area

Old Fashion Carousel

Bounce Party Play Zone

Surge Trampoline Park

Young Philosophers Society

Petorium Animal Rides

Family Restroom:
For your convenience, Santa Rosa Mall offers a private Family Room, located at the Food Court restrooms.

Walking Program:
Santa Rosa Mall Walkers program is designed to promote cardiovascular fitness in a climate controlled environment. Mall walking hours are 8 am – 9 pm. Monday through Saturday and Sunday, 10 am – 6 pm. Click here for more information about Mall Walkers.

Retailer Coupons:
Many of our stores offer discounts and/or coupons. Please visit our Retailer Kiosk, located near the carousel.

Military Discounts:
Many of our stores offer special military discounts, 7 days a week. Please visit our Retailer Kiosk.

Code of Conduct:
Please review Santa Rosa Mall’s code of conduct by clicking here.