Information

Mall Office Hours:
Monday – Friday: 9 am – 5 pm
Saturday and Sunday: Closed
The Mall is closed for Easter and Christmas

Lost and Found:
Did you lose an item while shopping at Santa Rosa Mall? If so, please contact Mall Security at (850) 240-3581 to see if it was found. You can also submit a lost and found item online here.

Wheelchairs:
Wheelchairs are available at the Mall Office, and are available on first come, first serve during Mall Office Hours. After Mall Office hours, please contact Security at (850) 240-3581. Electric wheelchairs are available for $5.00 with a valid driver’s license. Push wheelchairs are complimentary with a valid driver’s license.

Strollers:
Stroller vending machines are located at the Food Court entrance and the Main entrance. Strollers at $5 each. The vending machines will refund 50 cents upon the return of the stroller.

Family Night:
Kids, 12 years and under, can ride the Carousel FREE every Tuesday evening from 5 – 9 pm. Based on first come, first serve. Kids MUST be accompanied by an adult in order to ride the carousel

Family Entertainment:

Game Time

Kiddie Rides

Soft Play Area

Old Fashion Carousel

Bounce Party Play Zone

Surge Trampoline Park

Young Philosophers Society

Petorium Animal Rides

Family Restroom:
For your convenience, Santa Rosa Mall offers a private Family Room, located at the Food Court restrooms.

Walking Program:
Santa Rosa Mall Walkers program is designed to promote cardiovascular fitness in a climate controlled environment. Mall walking hours are 8 am – 9 pm. Monday through Saturday and Sunday, 10 am – 6 pm. Click here for more information about Mall Walkers.

Retailer Coupons:
Many of our stores offer discounts and/or coupons. Please visit our Retailer Kiosk, located near the carousel.

Military Discounts:
Many of our stores offer special military discounts, 7 days a week. Please visit our Retailer Kiosk.

Code of Conduct:
Please review Santa Rosa Mall’s code of conduct by clicking here.